We pride ourselves on exemplary customer service, so we want the choosing, buying and taking delivery of your purchase to be an enjoyable experience. Therefore you will find some information below to help you.
Bedding, Linen and Smaller Items:
Orders over £100 - Free delivery
Orders from £40 to £100 - £4.95 charge
Orders under £40 - £6.95
These items will be delivered via a method of our choice i.e Post/Courier
Beds, Mattresses, Bedsteads, Adjustables, Headboards, Furniture:
Orders over £950 - Free Delivery
Orders under £950 - £49 charge
Larger items will be delivered using a ‘white glove service’. This generally involves a 2 person team who will deliver the item to the delivery address and place, unpackage and undertake construction at your home.
These charges only apply to UK mainland. Other charges may apply to Highland, Islands and Northern Ireland.
Click here for more information on delivery.
With over 40 years of exemplary customer service we pride ourselves on being fair and reasonable when things don't go right. So, without affecting your statutory rights, we will do what we can to help and retain you as a satisfied consumer.
Click for more information about returns.