Testimonials

The following are a small selection of testimonials gathered from our customers, they speak of the service they have received, when purchashing from Peter Betteridge.
 
26th February 2021

I just wanted to share some feedback with you around Steve’s service.

I’ve dealt with Steve a couple of times and he has always been so refreshing to deal with. Steve was in fact one of the reasons we decided to purchase our bed once we moved into our new home.

Steve has been great throughout and his advice on our bed was exactly what we needed. He listened to what was important to us and we definitely felt at ease.

We’ve found our bed to be exactly what we were looking for and it’s been just perfect. Today I’ve spoken to Steve and ordered the Vispring mattress pad again on his approval as we totally trust in his advice.

Thanks again Steve. You’ve made it a great experience. And made us certain to continue to use Peter Betteridge.

Gemma B

 
 
 
 
20th October 2020
Hi Steve,
 
Thank you the pillows arrived on time and are brilliant. You have been so helpful. Quite frankly the best service EVER!  Thanks so much.
 
Best wishes,
Michelle
 
 
16th September 2020

“Fabulous customer service and products. Highly recommend Peter Betteridge”

 Alyna

 
 
4th August 2020
 
Good afternoon,
I am sorry that it has taken me almost two weeks to get round to thanking you for the service that I have received from you and your colleagues, it is much appreciated. The Cotswold Caners furniture is just perfect and the team that delivered it worthy of the highest praise. They negotiated a difficult staircase with ease and the furniture was in place in no time.
My thanks to all
John S.G.
 
21st July 2019
 
 Hi,
Just to say I am very pleased with my sofas and chair recently delivered. The two men who did the hard work of bringing and taking them were lovely polite and helpful. Thank you. Mrs S.
 
2nd July 2019
 
Hi, 
I have received an order from yourselves that I submitted on 30th June 2019, I'm writing to say how efficient and fast the order was dealt with. The parcel has arrived today and left as requested. Thank you and well done on providing excellent customer service. Yours faithfully, H.C.
 
24th June 2019
 
Hi Emma,
 
I just wanted to say how pleased we are with the outstanding customer service we’ve been receiving from Steve Wrennall, he really has been great, nothing is too much trouble. 
 
J. & S. H
 
13 March 2019
 

Good morning David I wanted to thank ‘Peter Betteridge’ for the delivery of the bed and extras. Everything is in situ and looks tempting. Your delivery men were very friendly and helpful. Regards Mr P.S

 22nd December 2018

 
After staying in Radisson Blu hotel and loved the pillows - I found them on your website and ordered one. Delighted with service and loved the packaging to keep it clean. I have to say since using the fabulous pillow I haven't suffered at all with neck ache or headaches, which I was doing before the purchase. Brilliant quality and recommend your company as very efficient.
 
Barbara
 
 
7th November 2018
 
Just a quick note to say how happy I am with the speedy service I received from yourselves & dpd.  I will most definitely buy from you again @ your competitive prices !! 
 
Linda 
 
 
8th March 2018
 
It is fantastic and I had a great first night’s sleep - many thanks!
 
Susan Lamb 
Lisbon, Portugal
 
6th Match 2018
 

Hi David

 I hope you are keeping well.  Having been in the house a few weeks now, I just wanted to email to say that the beds are sublime!  So amazing that I am struggling to get up in the mornings!  Thank you for all your help with our order – we are delighted with the outcome!

Mrs K. 

Chigwell

 
24th February 2018
 
Dear David,
 
I’d just like to say how wonderful Peter Betteridge were when we bought our Hypnos bed. We had a couple of issues which would never have been resolved were it not for Peter Betteridge’s persistance in resolving the issues on our behalf. Fantastic support and service. 
 
Kind regards,
 
Jane Shelmerdine 
 
 
20th February 2018
 
Hi Josh. Chair now in situ. It looks absolutely fab. It makes the room. The quality is second to none. It's just beautiful!!! Thank you so much for hand delivering it too. Excellent service, which is such a rarity these days.
 
Kind regards.
 
Jackie Watson
 
 
3rd June 2017
I just wanted to let you know that our new bed arrived yesterday and we are delighted with it. It's soooo comfortable!
I am very impressed with the excellent service we received from yourself and from the company. It was a pleasure to deal with you and we will certainly recommend The Bed 
Expert. 
Thank you very much
Regards 
Teresa Wynn-Clarke
 
 
I've just taken delivery of my beautiful chair. I can't stop looking at it and if I had the space I'd order more!
I just wanted to let you know that I'm totally thrilled.
Thanks
D.Atkinson
 
 
Many thanks for our order PB**** which we have just received, brilliant price
and excellent service. Thanks again and best wishes for the new year
 
 
Love my unique chair and it fits perfectly in my new summerhouse. Beautifully made and excellent service from Peter Betteridge. 
Sue - Cotswolds
 
 
I just wanted to say what superb quality your duvet cover is. I will definately be ordering some more covers in the neat future.
G.Giddy
 
 
Just a short note to say thank you for your Comfort promise which we have
taken advantage of swapping a Shetland Bedstead mattress medium spring to a
soft spring after 3 months. It is a great service and gave us the
opportunity to ensure that we have the most comfortable bed for us, which
we certainly have now. I should also say that Peter Betteridge in Honiton
have also given excellent customer care and support and can be highly
recommended.

This is our fourth Vi Spring bed (not counting the 3 month one)!
Thanks again
Mr G
  
 
Hello Mr Fletcher,
 
The delivery guys were excellent. The gave me a shout that in 30 min will be with me. And they were. They were full of smile, very helpful. They carried in my mattress. Everything was perfect. I would used them again.
 
Thanks for my excellent mattress. I love it.
Have a lovely weekend
Kind Regards
Silvia

 

 

Sent 11 February 2015

“Hi Liam,

Thank you for your help. I would like to say that I have found Peter Betteridge’s Customer Care second to none, there are some companies that could learn a thing or two from you :) Your speed of delivery and correspondence during those 24 hours was amazing, Peter Betteridge kept me regularly updated so that I knew exactly when my delivery would arrive – I was/am very impressed.”

Kind Regards, Debbie A

Hi Stuart

I just wanted to say a big thank you to you for your help with ordering the Cath Kidston duvet cover in pink spot for my daughter's new bedroom.  I am very impressed with how you handled my call yesterday and how efficient you were in finding the product, taking payment and putting it straight in the post for me.  I am also impressed in how quickly it arrived as it arrived today within the time window promised. 

It always makes me a little nervous when using a company for the first time to make an order either on-line or by telephone but when I spoke to you on the phone your professional and helpful approach gave me confidence that you were a business who would honour my purchase and provide a good service. 

Thank you again. Kind regards, Charlotte

 

Dear Stephen,

My wife & I wish to say we are extremely pleased with our Sherborne sofa and recliner chair, not only do they look very good but are very comfortable. We also wish to say a big thank you for a 1st class service, also our thanks to your delivery staff Jason and Lee who were very helpful and courteous.

Best regards, Mr & Mrs Allart

 

 

 Dear Stephen,

 We now have received all our sofas and chairs in France. They look beautiful and very good quality. Thank you very much again for helping us choosing the sofas, materials and getting them over to our house. You have been so helpful to us from day one.

I attached some pictures to show you the sofas and cushions that we got.

Please let me know if you need anything from me.

Kind regards, Chi

 

Dear Stephen,

I hope you had a good summer with plenty of sunshine in England. We spent our first summer in France this year and it was so sad to leave. It was the first time I saw the sofas and I was so pleased with them. We had so many compliments from our friends and neighbours. Everyone said they couldn't get the quality like Duresta in France. So thank you very much for all your advice and suggestions.

 Chi

 

 

 Stephen and David,

 May I just say a big thank you to you both.  David for delivering the furniture personally and Stephen for making sure we made the right decisions.  I am thrilled with it all and thank you both very much indeed.

 Kindest regards, Julian

 

 

Thank you for your excellent, prompt service on my order No. 5835 which arrived today. I will not hesitate in recommending you,

With best wishes. Michael A

 

 

Fri 6th Feb 2015 @ 4:51pm

Subject: Outstanding Service

Name: Jennie 

Country: United Kingdom

Message: I would like to thank Peter Betteridge Beds, Honiton, for their outstanding service. I have bought all three of my beds from your company and each time the service has been excellent. I had a query with my last bed and Bob came along to check it for me. He was cheerful and happy and didn't mind checking what turned out to be a false alarm after all. I cannot recommend your company enough and have already suggested to my son that he buys his new bed from Betteridge's. It will mean it being delivered to Buckinghamshire but when I queried this in shop I was told it was no problem. Absolutely wonderful! Thank you.